Privacy Policy

1. Introduction

JPT Jupiter Concrete ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (phone number, email address, mailing address)
• Property address and details about your project
• Payment information for services rendered
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and website navigation

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing estimates and quotes for concrete services
• Scheduling and completing concrete projects
• Processing payments and maintaining financial records
• Communicating with you about your project
• Sending service reminders and follow-ups
• Improving our website and services
• Complying with legal obligations
• Marketing our services (with your consent)

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party vendors who assist us in operating our business, such as:

• Payment processors
• Scheduling and project management tools
• Email and communication services
• Website hosting and analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Requests from government authorities
• Protection of our rights and safety
• Investigation of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage systems
• Encrypted transmission of sensitive information
• Limited access to personal information by employees
• Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. For more information, visit Google's Privacy Policy.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data portability: Request transfer of your data
• Restriction: Request limitation on processing of your information

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know if personal information is sold or disclosed
• The right to opt-out of the sale of personal information
• The right to request deletion of personal information
• The right to non-discrimination for exercising privacy rights

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typical retention periods include:

• Customer information: 7 years after last service
• Project records: 10 years for warranty and legal purposes
• Financial records: As required by tax and accounting laws
• Marketing data: Until you opt-out or request deletion

13. Email Communications

If you provide your email address, we may send you:

• Service-related communications about your project
• Appointment reminders and follow-ups
• Promotional emails about our services (if you opt-in)
• Updates and news about our company

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

14. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to this transfer.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

16. Do Not Track Signals

Some browsers have "Do Not Track" features that signal websites not to track user activity. We currently do not respond to Do Not Track signals, as there is no industry standard for compliance.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have about your personal information.

18. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.